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Mobile App Guide (No Client Verification) for Employees

Ginger- Customer Service ||DCI App Support

Description: In this topic, the employee will learn how to use the DCI EVV Mobile App. Learn how to enter a punch entry in the mobile app by clocking in and out in real time.

This information only applies to states that DO NOT require Client Verification.

  • North Carolina
  • Oregon ICP EVV
  • Virginia DARS 
  • Minnesota (Coming Soon)
  • Wisconsin CLTS

View the step by step instructions in this article or download the Mobile App Guide.

Role Required: Employee

 

How to Install/Download the DCI Mobile EVV App

Clock In on the Mobile App

  1. Log in to the DCI EVV app

  2. Click the blue Clock In button on the dashboard

    1. If the Continue to Clock Out button is displayed, this means the user did not clock out of their last shift and must complete the clock out process before clocking in again.

    2. The Clock In button will not display if the user has an open shift

  3. Complete the Clock In page

    1. Client - If there is only one client the field will auto-populate. If the user provides service to more than one client, click on the field and then select the client from the list.

    2. Service Code - If there is only one service code the field will auto-populate. If there is more than one service code, click on the field and then select the service code from the list.

    3. Cost Center - The cost center will auto-populate

  4. Click Continue

  5. A summary box appears with the client and service code. If the information is incorrect, click <Back to edit.

  6. Click Confirm Clock In to complete the clock in process

  7. The user is now clocked in and can log out or close the mobile app until the end of the shift

 

Clock Out on the Mobile App

  1. Log in to the DCI EVV app

  2. Click the blue Continue to Clockout button

  3. Click Confirm

  4. Add Notes and/or Attachments (optional based on program requirements)

    1. Add notes functionality works using device keyboard. If talk-to-text is enabled as an option on the mobile device, microphone feature may be used to enter notes by speaking.

    2. Add attachment allows a picture to be taken and added to the note

  5. Statements/Tasks - Visible only if required by your program. The entry cannot be saved without selecting one or more.
  6. Click Confirm Clock Out

  7. Shift details will be displayed. Click Home to return to the dashboard

 

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